Washing service

Service description

VR offers washing services for trains. These also include the coordination of the capacity of washing equipment.

The customer/operator takes care of the washing by driving the train through a washing hall.

To start with, VR acquires the required rolling stock-specific software for the washing halls if it cannot be found in the current selection. There will be a separate charge for this.

VR sells the washing service in Helsinki and Oulu depots.

There are two through-drive washing machines for rolling stock at the Helsinki depot (commuter and long-distance traffic rolling stock) and one at the Oulu depot.

The washing service also includes detergents and water.

Note! The technical capacity of the machines and devices used may limit the specific service offer for equipment and rolling stock in question at different locations.

Pricing model

Invoicing in accordance with the realised amount (€/job performance priced by rolling stock classes)

Monitoring, for example by making use of the RFID technology

The work is priced on the basis of the length of the rolling stock unit and the speed of drive-through – the duration of the work being the most decisive factor.

Quantity discounts can be negotiated in cases where the customer's buying volumes are considerable.

The use of the washing hall will be charged monthly in accordance with the usage.

VR will not charge for washing work that has not been carried out due to a reason attributable to VR itself.

Price of the service / washed-up unit

Unit = 1 wagon / locomotive

Max. length of the unit 30 m

The price does not include acquisition of any washing program specific to the rolling stock.

Other matters related to pricing, delay by the customer, etc.

See General Terms and Conditions for VR Maintenance Services 2016

Number of units Price €, VAT 0%
1 52
2 83
3 115
4 146
5 177
6 209
7 240

Agreement model and booking of capacity

A service agreement is made with every orderer (customer/operator) of the service.

The orderer of the service delivers to VR an annual estimation about the amount of washing and desired washing times (weekdays and hours) at least two months before the need for washing. On the basis of this, VR will draw up a preliminary washing plan and identify possible conflict situations between the plans of different orderers.

The primary means for resolving possibly overlapping bookings is by negotiation with the orderers. If no solution for the conflict situation can be found, VR will decide upon the washing order, keeping in mind equality. The washing order will be resolved in such a way that for each orderer will be reserved, primarily, those washing times they have desired in proportion to the number of orders.

On the basis of the annual estimation, VR will confirm the order and possible washing times always for a calendar year at a time. VR will provide a detailed washing schedule for each calendar month two weeks before the beginning of the month at the latest. In the washing schedule, the washing time is booked for the orderer at the accuracy of one hour. The orderer will confirm the booked washing time at least one week before the beginning of each calendar month.

Use of the washing hall is limited in wintertime because washing is not possible in freezing temperatures. In addition, the track capacity of the rail yard can limit the use of the washing facility at peak traffic times in order to assure smooth shunting. Unsuitability of the rolling stock for different washing machines (technical matters with rolling stock, software of the washing machines) can also limit the use of the service.

VR will inform about the planned maintenance downtime beforehand. VR has the right, by its discretion, temporarily direct the rolling stock to another washing hall at Helsinki depot in Ilmala (if the original site for washing service was planned to be the Helsinki depot). Following any service interruption, the queue will be dismantled in the originally agreed order of washing.

The first year of the service is its deployment year: the implementation of the service is experimented with and monitored and then the functioning of the operational model is evaluated. If any needs for alterations are spotted, the service can be changed in the way desired.